Recover the files
Decide which files must be preserved before a reset, drive replacement or operating-system installation. A repair quote and a recovery quote answer different questions.
Burnaby Laptop / Repair or replace
Make the next decision
with the facts.
A fault does not automatically make a computer worth replacing. Start with its condition, what you need it to do and whether your files are safe.
Before choosing a new computer
Separate three decisions.
Understand the fault
A charging issue, failing battery, damaged screen or storage problem may have a different cost and risk from a board fault or repeated liquid damage.
Check the remaining useful life
Consider application and OS support, battery condition, memory limits, storage, screen quality and the computer’s other faults. Compare the whole repair quote with a suitable replacement.
A useful estimate
Bring the information that changes the answer.
Give the make, model, symptoms, damage history, previous repair attempts and the applications you need. State whether the files are backed up and whether any data must be preserved.
No. It covers the estimate. Parts, labour, advanced recovery and specialist work are quoted separately before you approve them. Online findings may need physical inspection.
The C$50 same-day option is online or by drop-off: complete online details by 2 p.m., or have the device received by 2 p.m., for the estimate by the end of that business day. A no-charge standard estimate for Burnaby physical drop-off only, within up to three business days after receipt.
Complete the request and confirm the reference number first. Call reception on 672-273-0050 to confirm someone is present, then visit Office 800, 7300 Edmonds Street, during 9 a.m. to 5 p.m. reception hours.