Portable computers
MacBooks, Windows notebooks, gaming laptops and Chromebooks. Screens, hinges, batteries, charging ports and board faults.
All makes. All kinds of computers.
Laptops, desktops, all-in-ones, workstations and custom builds. The exact fault and parts availability determine what can be repaired.
The devices we work on
Tell us the model. We will take it from there.
Desktops & all-in-ones
Office PCs, iMacs, workstations and custom gaming computers. Power, cooling, storage, memory and software problems.
Storage devices
Internal and external hard drives, SSDs, USB storage and multiple-drive systems. Recovery is assessed around the failure.
Familiar names
Including Apple, Dell, HP and Lenovo.
- Apple
- Dell / Alienware
- HP
- Lenovo
- ASUS
- Acer
- MSI
- Microsoft Surface
- Samsung
- LG
- Razer
- Toshiba / Dynabook
- Fujitsu
- Panasonic
- Framework
- Gigabyte / AORUS
- Custom-built PCs
- Other makes
Find your computer
Repair information by manufacturer.
Apple
MacBook Air, MacBook Pro, iMac, Mac mini and Mac Studio
Repair informationDell & Alienware
Latitude, XPS, Inspiron, Precision, OptiPlex and Alienware
Repair informationHP
EliteBook, ProBook, Pavilion, Envy, Spectre, OMEN and Z workstations
Repair informationLenovo
ThinkPad, ThinkBook, IdeaPad, Yoga, Legion and ThinkCentre
Repair informationASUS
Zenbook, Vivobook, ExpertBook, TUF and ROG
Repair informationAcer
Aspire, Swift, Spin, TravelMate, Nitro and Predator
Repair informationMicrosoft Surface
Surface Laptop, Surface Pro, Surface Book and Surface Studio
Repair informationGaming & custom computers
MSI, Razer, Gigabyte, AORUS, Alienware, ROG and custom-built PCs
Repair informationMore makes & specialist devices
Samsung, LG, Toshiba, Dynabook, Fujitsu, Panasonic, Framework and other manufacturers
Repair informationRepair & recovery estimates
Start with the problem.
Same-day estimates are C$50 when received by 2 p.m. Priority estimates are C$100 within two business hours. Burnaby drop-off also has a no-charge standard estimate within up to three business days.
Current and established computer families
Identify the computer without guessing the repair.
A recent model does not need a different enquiry form. Give the name you know, describe the fault and keep data preservation separate from replacement parts.
Recent MacBook Air and Pro
MacBook Air with M4 or M5, and MacBook Pro with M4 or M5 family chips, sit alongside older Apple silicon and Intel models. Include the screen size and model identifier where available. A charging, display or startup fault is assessed on the exact computer; model name alone does not establish the required part.
Gaming laptops and custom PCs
For an ASUS ROG Zephyrus G16, Strix or TUF, Lenovo Legion, Alienware, OMEN, MSI or Razer system, include the full model code rather than only “gaming laptop”. Describe whether the fault appears at idle, during a game or with an external display. Keep recent RAM, storage, graphics and cooling changes with the fault history.
Business, touch and docked devices
ThinkPad, Latitude, Precision, EliteBook, Surface and other business systems may behave differently on their own charger, a USB-C dock or an external display. Say which combination fails and keep the charger or dock model available. You can start without opening the computer or knowing its processor.
Repair feasibility and parts availability are checked for the exact unit. These examples do not claim manufacturer authorisation or guarantee that every fault is repairable.