Board-level assessment
We investigate faults in the motherboard and attached components to determine whether repair or replacement is the sensible route.
Motherboards & liquid damage / Burnaby
Motherboards & liquid damage in Burnaby.
Board faults, corrosion, damaged circuits and liquid spills.
What we check
Understand the cause before replacing parts.
Liquid exposure
Tell us what was spilled, when it happened and whether the computer was powered afterwards. If it is safe to do so, disconnect power and avoid repeated startup attempts.
Data comes first
Tell us if the files are more important than the computer. Repair and data recovery are different jobs and may need different work.
Before you start
Useful details for your estimate.
Note the exact model and when the fault began. Include any recent drops, liquid exposure, upgrades or error messages. A photograph of the symptom can be useful at the assessment stage, but do not share passwords or private files.
Received by 2 p.m. on an open business day, estimated by the end of that business day. Later receipts are estimated by the end of the next open business day. Estimated within 2 business hours after receipt and the required information. Burnaby physical drop-off only. No charge; estimated within up to 3 business days after the device is received. An estimate explains the next step. Parts and labour are approved separately after the fault and repair options are understood.
If your files are at risk, say so before a reinstall or storage replacement is considered.
Symptoms and useful observations
Describe what the computer is doing.
- Liquid and corrosionState the type of liquid, when exposure happened and whether power was applied afterwards. Keep the device off while the inspection route is arranged.
- Component-level faultsThe assessment considers power rails, connectors and affected circuits. A board replacement and a board repair are different proposals with different costs and data implications.
- Intermittent operationInclude the conditions that trigger the fault: movement, heat, charging, a specific peripheral or a workload. Intermittent failures may need observation beyond a simple power-on check.
- Files before functionIf the data matters more than returning the computer to service, say so first. Repairing a computer and recovering its original storage can require different priorities.
Common questions
Before your Burnaby estimate.
Record the liquid, when the spill happened and whether the device was powered on afterward. Tell us about any cleaning or previous repair attempts. Keep it powered off while arranging assessment.
Not necessarily. The storage type, damage and encryption affect the recovery options. If files are the priority, select data recovery first in the estimate request.